[email protected]

8/9/2010
Dallas, TX

Position Desired

Pharmacist
Dallas, TX
Yes

Resume

Position Desired I am currently seeking a pharmacist position with opportunity for advancement and career growth.
Employment Walgreens Pharmacy Manager 4705 – November 2009 to August 2010
Drastically improved the cleanliness and organization of all areas associated with the pharmacy
Swiftly moved payroll hours in line with budget despite substantial reorganization needs
Trained staff on a vast array of duties, skills, and talents by implementing a new Skills
Assessment program that standardized and provided accountability and pride to the employee
for possessing necessary abilities and easily identified training opportunities to better enhance
productivity and job satisfaction
Implemented inventory checks and balances system to improve on hand accuracy, decrease
dead product on shelves, increase inventory turnover ratio and in-turn decrease excess
inventory/days of supply
District projects:
Taught New Pharmacy Manager class – CQI/QA for DFW area
Flavor Rx presentation to pharmacy managers – April 2010
Overhauled PTCB classes and taught to approx 120 PHT’s and MGR’s, and doubled the
market’s pass rate on the national pharmacy technician certification exam.
Mentored several RxM’s - daily to weekly phone calls and store visits to improve knowledge of
difficult concepts such as payroll management, hiring/training, discipline, inventory
management, continuous quality improvement and error reporting, records maintenance,
business acumen and operating statement interpretation
Coordinated extern placement and guideline management for entire district through multiple
pharmacy technician schools and coordinated placement with alternate areas though two
RxS’s from neighboring districts
Managed floater technician pool to improve pharmacy coverage and decrease overtime
Monitored, assessed, reported and provided feedback and coaching on District KPI’s – DWB,
Wait Times, PSC
Secured new contracts between corporate and local technician training schools to improve
access to skilled new-hires
Hired and recruited technicians for many local stores

Walgreens Pharmacy Manager 3879 – March 2009 to October 2009
Completely transformed staffing and look of store through necessary turnover and intensive
training resulting in a success story that continues on
Decreased days supply to below goal
Achieved corporate flu shot goal
District projects:
Taught New Pharmacy Manager class – Communication Skills for DFW area
Monitored, assessed, reported and provided feedback and coaching on District KPI’s – DWB,
Wait Times, PSC
Presented District Operating Statement to RxM’s
Developed new guidelines and procedures for floater training and extern development
Assessed corporate workers comp data and developed a detailing plan for all district stores

Walgreens Pharmacy Manager 5919 – August 2008 to March 2009
Flavor Rx presentation to pharmacy managers - September 2009
Increased patient satisfaction by piloting delivery program to local assisted living facility
Immunizations – flu season 2008
Detailed pharmacy services to frequent prescribers
Decreased inventory to below goal

Walgreens Summer Intern Program – May 2007 to August 2007
Pharmacy Manager Training (3-disk) completed June 2007
Child Safety Fair Poison Prevention Project
Workers Compensation Dr. Detailing Special Project
Medicare and Medication Counseling Project
Created store specific workflow diagram for high volume problem store

Walgreens OKC District Office – June 2007 to August 2007
Taught PTCB class to 65 Walgreens technicians and managers

Walgreens Pharmacy – October 2002 to August 2008
Cashier / Technician / Intern – OKC, Grad intern / Staff RPh – Dallas
Concentrated on generic efficiency and helped 1st store receive most improved award as a
Techni...

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