I am looking for a challenging position with an organization that can utilize the knowledge of my formal education and expound upon the professionalism of a well seasoned healthcare worker.
ƒæ Extensive knowledge of medical and health care policies and processes including HIPAA compliancy and certification; familiar with medical laws, terminologies and ethics.
ƒæ Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by client staff reductions.
ƒæ Safeguarding medical information with complete integrity, security, and confidentiality.
ƒæ Excel in resolving client challenges with innovative solutions, systems and process improvements that were proven to increase efficiency, patient privacy and confidentiality.
ƒæ Excellent customer service, communication skills, and superior organizational skills.
ƒæ Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations.
ƒæ Ability to juggle multiple priorities and meet deadlines without compromising quality.
ƒæ Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts.
Professional Health Care Work Experience
Iron Mountain records Management ROI/HIPAA Compliancy Specialist- SLC, Utah 2004-present
ƒæ Set up and maintained the ROI office within the client facility without supervision
ƒæ Established as the sole liaison between the parent company and contracted facility
ƒæ Copy, mail, fax, collate and invoice all medical records
ƒæ Successfully completed all jobs before time requested.
ƒæ Strong inter-personal communication skills with patients, medical staff and administration
ƒæ Knowledge of operating systems Bosanova, EMR live, IDX, Allegra, Allscripts, Cobius, Excel, Word, Touchworks, MEDUSA
ƒæ Self-motivated, efficient, resourceful and reliable under pressure.
Administrative Internship for the Veteran¡¦s Administration CBOC- West Valley, UT 2010
ƒæ Worked daily to oversee the functions and complexities of receptionists
ƒæ Gained knowledge of the Coumadin clinic, telemetry clinic, and psychiatric services.
ƒæ My preceptor included me in on budget/forecasting conference calls detailing millions of dollars
ƒæ Comprehensive overview of budget cuts and allocations among numerous outpatient clinics
ƒæ Gained detailed knowledge of government policies for services and funding to our veterans
ƒæ Involved in learning the complexities of a JACHO inspection through an actual inspection.
Central Utah Medical Clinic Cardiology Dept. Provo, Utah 2001-2004
ƒæ Patient check-in/check-out; co-pay collections
ƒæ Scheduling appointments, surgeries, referrals, depositions and personal agendas for physicians
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