Currently attending dental assisting school on Saturday through mid April to become a RDA.
PROFESSIONAL EXPERIENCE SUMMARY
• Customer Service Management
• Business Development and Operations
• Training and Coaching
EMPLOYMENT HISTORY
Capital One Bank 9/2008 to 10/2009
Teller Operations Manager
• Supervision of the daily operations/functions of the banking office
• Responsible for motivating the staff to attain high quality customer service standards and profit goals
• Operated an efficient banking office while protecting the assets of the Bank and account holders
• Operated a cash drawer, conducted audits of all cash drawers, vaults, ATMs and negotiable items
• Provided sales strategies to meet or exceed loan, deposit and fee income goals
ViewPoint Bank 5/2008 to 09/2008
Personal Banker II
• Established, retained and deepened relationships with customers to achieve sales goals.
• Opened deposit accounts, processed loan applications, loan closings, responded to customer requests and resolved customer service concerns.
Capital One Bank 5/2006 to 5/2008
Personal Banker II...
Login or Register to view the full resume.
