Arlene

7/20/2011
Chicago, IL

Position Desired

Case Manager
Chicago, IL
Yes

Resume

SUMMARY
Public health / health care professional with over 6 years of experience with a health department, non-profit and government agency. Utilizes leadership, communication and interpersonal skills to motivate individuals to meet / exceed goals. Demonstrate effective written and oral skills for communicating with different audiences in the context of professional public health activities.

SKILLS
ľ Detail-oriented and accurate
ľ Strong organizational skills, able to set priorities
ľ Demonstrated commitment to promoting wellness and preventing disease
ľ Proven effectiveness working independently, and as a team player
ľ Excellent communication and writing skills
ľ Knowledge of basic operating systems like Microsoft Word, PowerPoint, Excel, Outlook and the Internet
ľ Strong management skills
ľ Excellent problem solving skills and ability to work under pressure
ľ Knowledgeable about medical terminology
ľ Familiar with grant research proposal preparation
ľ Accurate and reliable record keeping
EXPERIENCE

DuPage County Health Department, Addison, Illinois
Nutritionist / Dietetic Technician / Certified Lactation Consultant
Women, Infants, Children Program (WIC) 1/2004-6/2010
ľ Enrolled between 100-200 eligible clients in the WIC program monthly.
ľ Facilitated educational classes for 25-50 WIC clients per week.
ƒæ Maintained client¡¦s nutritional records to protect the security and confidentiality of health information.
ƒæ Prepared nutrition care plans specific to client¡¦s needs to provide solutions to nutritional problems.
ľ Administered nutritional counseling in compliance with state and federal requirements and professional standards of care.
ľ Communicated with physicians regarding prescriptions for special formulas to ensure adequate nutrition for medical fragile infants and children.

Community and Economic Development Association, Chicago, Illinois
Nutritionist / Family Case Manager / Registered Nurse / Certified Lactation Consultant
Women, Infants, Children Program (WIC) 2/2001-1/2004
ľ Completed 25-35 home visits weekly on high-risk infants and high-risk pregnant clients.
ľ Completed all assessments required by the Chicago Family Case Management Program on an assigned caseload to determine barriers to care.
ľ Referred and monitored the high- risk infant referrals made to the City of Chicago, Department of Public Health Nursing under the Adverse Pregnancy Outcome Reporting System (APORS) criteria.
ƒæ Developed individualized care plan, referred client¡¦s to appropriate service providers, monitored service delivery, advocacy and provided follow-up to coordinate care.
ľ Updated care plans in the cornerstone system to provide coordination of care and services.
ľ Developed, scheduled and presented individual and group nutrition education sessions to WIC clients to reinforce the nutrition component of the WIC program.
ľ Handled the tasks of preparing and distributing awareness educational and informational materials on issues like drug abuse, smoking, immunization and AIDS.
ľ Complied anthropometric, clinical, dietary and socioeconomic data to assign nutritional risk factors to deter...

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