PROFESSIONAL EXPERIENCE
CHAPTERS HEALTH, INC, Tampa, FL
Pool/Float Secretary, Mar 2013 - present
• Provide coverage for receptionists and team secretaries at resource centers and hospice facilities
• Relay information and questions from clients, relatives and.or caregivers to medical personnel and social workers in the field
• Arrange for transfer of patients between home and hospice house
• Update client charts; issue death notifications to medical services staff and physicians
HILLSBOROUGH COUNTY FIRE RESCUE, Tampa, FL
Administrative Assistant, May 2012 – Nov 2012
• Fielded phone calls from County residents regarding various health and safety issues; contacted appropriate agencies, vendors, etc. for resolution of problems
• Prepared and issued correspondence re emergency management programs established by local assisted living facilities
• Scheduled appearances by emergency managers at community events devoted to hurricane preparedness, evacuation plans, etc.
AMERILIFE & HEALTH SERVICES LLC, Clearwater, FL
Compliance Specialist, Apr 2010 – Oct 2010
• Analyzed client complaints re Medicare Advantage policies, annuities, life insurance, etc.
• Assisted agents and general managers with responses to insurance carriers and oversight agencies
• Worked with agents to deliver timely responses to corrective action requests from insurance carriers
BARGER & WOLEN LLP, Los Angeles, CA
Legal Secretary, Sep 1996 – Oct 2008
• Finalized and issued legal corresp...
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