PROFILE:
I am a young professional consistently recognized for high performance and quality customer service. I am seeking an entry level position where I can apply my skills and over time, grow into a management role.
EDUCATION:
Herzing University, December 2009
BS, Healthcare Management
Herzing University, May 2007
AAS, Healthcare Management
EMPLOYMENT:
Patient Financial Service Representative 2007-Present
Emory Health Care, Decatur, Ga.
Serve as a patient liaison, providing quality customer service and account monitoring. Monitor in-house accounts and problem solve patient billing and payment questions and issues. Conduct pre-certification, issue referrals and manage benefit verification. Compose and disseminate memos and emails daily. Accomplishments: Recognized as Most Valuable Collector for ten consecutive months. Recognized for extraordinary customer service.
Lead Tutor 2006-2007
Herzing University, Atlanta, Ga.
Supervised and provided team building for staff tutors of 30+ elementary school students. Provided oversight fo...
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