Personal Information
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Profile:
I am a highly motivated individual with an incisive eye for detail. I am looking for an opportunity to prove my skills and advance my career as far as possible. I am an effective team player with exceptional skills along with analytical approach to the solving of problems. My experience includes leadership roles, implementation of operating systems, and quality customer service. I have held positions in both private and public sectors; each enriching my all around professional approach in business. I believe given a chance I would become an asset to any company immediately.
Professional Experience:
Employment:
Canaveral Port Authority (Port Canaveral Police Dept.)
2008-2010
Position: Communications Officer
Duties:
• Dispatching calls for service
• Answering questions from general public
• Criminal back ground check
• Officer Safety
• Preauthorization vetting per Homeland Security Standard
• Checking for violation of access per 311.12 standard
• Keeping Accurate record of action
• Operating Excel and Access Programs
• Employee records/email notification Microsoft Office
• NCIC/FCIC certified for State of Florida
• CCTV monitoring, recording, and operation
• Honeywell radar familiar/general operation
Zurich Financial Services Group (Risk Enterprise Management)
1999-2007
Position: Administrative Assistant
Duties:
• Handling high volume of calls on multi-line phone system
• Customer complaints
• Customer inquiries
• Trainer on office policy and procedure
• Support to administrative staff
• Distribution of over 100 plus checks per day
• Compiled information for corporate meetings/reports
• Data entry mastering accuracy and speed
• Strong professional ties to insurance underwriter’s policy/procedure
• Processed large quantity of outgoing and incoming mail
• Documented service and scheduled maintenance for office equipment
General Motors Acceptance Corp. (GMAC)
1995-1999
Position: Commercial Lending Representative
Duties:
• Prepared loan packages for pre-approved dealerships
• Data processing and compliance monitoring
• Data entry loans and information
• Verified available loan credit line
• Processed loan documentation for dealer vehicle trades
• P...
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