OBJECTIVE
Experienced Medical Administrative Assistant seeking to obtain a challenging position in a career oriented clinic/hospital/business office setting utilizing my office and computer skills as well as assist in efficient productive company operations.
SUMMARY OF QUALIFICATIONS
Knowledge of Medical Insurance Billing, Medical Terminology, Medical Coding, and Medical Transcription. Hardworking, motivated, energetic, dedicated, and professional individual able to serve clients in a conscientious and pleasant manner. Outstanding oral & written communication skills. Working knowledge of multi-line telephone systems. Strong ability to multi-task, organized, disciplined and detail oriented. Medical Software knowledge: Medisoft, Medical Manager, NexGen, Omni Pro and Total Med, CPT-4 coding, ICD-9 coding, CM1500 forms and UB92 forms; Microsoft Office Suites Exel,PowerPoint,Access,Word. Proficient with 10 Key. EMR. Type 40wpm.
EXPERIENCE
GEORGIA POISON CALL- CENTER/GRADY HEALTH SYSTEMS
50 Hurt Plaza Atlanta, GA 08/09-06/11
Medical Secretary/Public Health Specialist
• Serves as a telephonic resource to the lay public and Healthcare Professionals who seek public health advice
• Triage urgent calls to the district and state health officials
• Transmit urgent and non-urgent call information to appropriate Public Health Offices
• Complete and maintain paper and electronic Poison Center record on each telephone Conversation
• Keep current with consumer products, chemical recalls and government and industrial bulletins relative to toxins which impact on human and environmental health issues
• Responsible for Pill Identification
• Responsible for mailing Poison Center information packets
• Responsible for other miscellaneous clerical duties
BUCKHEAD INTERNAL MEDICINE, ATLANTA, GA 104-02/2007
Administrative Assistant
• Responsible for primary contact with patients to perform initial assessment of patient conditions
• Acted as Dr. /Patient liaison by consulting with doctor regarding initial patient assessment and providing feedback to the patient based on doctor’s diagnosis and recommendations for treatment
• Managed the communication and transfer of patient information between the primary caregiver and any secondary caregiver involved in the treatment of the patient
• Communications include the transfer of medical records, insurance information and other relevant patient healthcare information
• Coordinated patient referrals including preparation of paperwork
• Managed the scheduling and pre-certification of all out-patient procedures, testing,
• studies, and patient medications
• Coding of diagnosis for procedures scheduling, and insurance verification
• Credentialing
• Communicating test results to patients.
• Phoned in prescriptions into pharmacies, prepared prescriptions for doctor’s signature
DIGESTIVE HEALTHCARE OF GEORGIA, ATLANTA, GA 3/03-10/04
Head Scheduler
• Managed and prioritized the scheduling of patient procedures for three physicians. Procedures scheduled, in addition to routine digestive procedures, include radiology and infusion center procedures.
• Understanding of clinical aspect of procedures. Responsible for communicating this to patients and answering questions and concerns they might have regarding upcoming procedures.
• Managed and prioritized intake of “Site Unseen” patients.
• Interacted directly with patients, informing them of pre-procedure patient requirements.
• Assisted, when required, in the pre-certification of all necessary patient procedures.
• Responsible for gathering and tracking of patient records for upcoming procedures.
• Responsible for “Re-calls” which involves call backs to patients to inform them of future required procedures.
• Maintained procedure request forms insuring the correct routing to the proper destinations.
• Assisted, as required, with ...
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