Silver Spring, MD

Position Desired

Healthcare Customer Service
Silver Spring, MD


PROFILE: Self-motivated and resourceful individual seeking an entry-level position in a
sound company, to grow my talents and enhance my skills. Excellent customer service and
communication skills. Reliable and dedicated team player eager to accept a challenge and learn
new skills.

• Strong interest in preventive health.
• Excellent written and verbal communication skills.
• Knowledge of computers and word processing.
• Ability to handle a variety of tasks.
• Ability to work independently, as well as in a team setting.

Bachelor of Science-Health and Physical Education, May 2011
Edinboro University of Pennsylvania, Edinboro, Pa
Concentration: Health Promotion

Woodland Hills Senior High School, HS Diploma, June 2006
Pittsburgh, PA,

Internship, Ghering Health & Wellness Center Edinboro, PA
01/2011- 05/
• Researched, developed, coordinated and assisted with the development of high quality
health promotion programs and seminars.
• Identified and evaluated potential vendors for various health promotion related activities,
including but not limited to fitness assessments, preventive services such as flu shots and
health screening services.
• Successfully coordinated, organized and assisted in the execution of a large health fair,
consisting of over 100 vendors.
Field Experience, Community Health Net Erie, PA
• Developed collaborative relationships with other departments and work groups (e.g.
Facilities, Employee Relations, Public Relations, Community Relations) to execute and
advance the Company's corporate health promotion and health management strategy.
Conducted and analyzed community surveys.
• Provided information to individuals in the community about how to maintain and
improve healthy

Customer Service Rep
Target Stores, Silver Spring, MD

Responsible for managing cash draw in Targets Customer Service department.

Dealt with a diverse customer population.

Solved billing problems and handled customer inquiries.

Customer Service Rep

07/2010 – 08/2011

Micro Center, Rockville, MD

05/2008- 07/2008

Responsible for managing credit card and cash transactions in department store
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