Cocoa, FL

Position Desired

Healthcare IT/Computer
Cocoa, FL


 Strong interpersonal skills.
 High adaptability.
 Able to facilitate instruction on the use of products with high efficiency.
 Proficient in Microsoft Operating Systems: NT, 2000, 98, XP, Vista, 7, Server 2003.
 Proficient in Microsoft Office Suite: 2000, 2007, 2010.
 Proficient in Mac Operating System 10.

 Promoted to Lead Technician.
 Met and exceeded production goals.
 Improved overall efficiency with office setup and reduced cost using safe third-party tools.
 Participated in field group projects which reduced job completion time.

Certifications: CompTIA A+


ITT Technical Institute: Network Security Systems – 2009
Central Park East Secondary School: High School – 2001

Professional Experience:

John Alvarez Candidate for State Representative, Florida District 30, Palm Bay, FL.
January, 2011 – Present
Web administrator / Graphic Designer
 Designed and maintained candidate website, using HTML, HTML5, CSS and JavaScript.
 Designed and managed social networking sites, such as facebook and twitter.
 Used Graphic Design skills to create ads and increase brand recognition.
 Increased web site traffic using Search Engine Optimization practices.

AT&T, Brevard County, FL
January, 2008 – December, 2010
Facility Technician
 Assigned as lead technician for Project Light Speed (U-verse), in the areas of construction and testing. Coordinated work operations with other employees, customers, and maintained company records.
 Intrepid and update network cable diagrams / plats with engineers.
 Spliced copper and fiber cables in all environments (aerial, buried, underground, buildings and rear easement).
 Tested cable air pressure systems and perform maintenance as required.
 Repaired and maintained cable plant, fiber optic plant and digital loop carrier equipment.
 Used various loop testers: Sidekick, Fluke Copper Pro 990DSL Loop Tester, JDSU HST-3000, 3M Dynatel 900 Subscriber Loop Tester and laptops with custom software.
 Operated hydraulic aerial lifts (buckets) and used ladders mounted on trucks.

Verizon, Westbury, NY
March, 2005 – October, 2007
Field Technician
 Installed and diagnosed troubles for POTS, DSL, T1 and FIOS services, for Residential and Business subscribers.
 Used various loop testers: KS Meter, Sidekick, Sunbeam and T-Berd.
 Installed, replaced, repaired o...

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