OBJECTIVE
To obtain an Administrative Assistant position utilizing my extensive experience, multitasking ability and proactive attitude.
PROFESSIONAL PROFILE
Senior Administrative Assistant with 11+ years experience demonstrating customer service, concise communication and multitasking skills. A personable, motivated business professional who is diplomatic and tactful with professionals at all levels. Poised and competent with an exhibited ability to maintain a positive attitude under pressure. Thrive in deadline-driven environments.
COMPUTER SKILLS
Operating Systems: Windows XP and Vista
Software: Microsoft Office Professional Suite(s) 2003 – 2007: Word, Excel, Outlook, PowerPoint, Publisher; Adobe Acrobat Professional 7.0, Constant Contact, GoToMeeting / GoToWebinar, Sage ACT! versions 2.0 – 6.0
PROFESSIONAL EXPERIENCE
NEXUS FINANCIAL GROUP, INC. – Loganville, GA Jan. 2001 to Mar. 2012
• Sr. Administrative Assistant Jun. 2009 to Mar. 2012
o Screened email / correspondence for President, responded as appropriate.
o Oversaw day-to-day office operations and provided a diverse range of customer service.
Handled Human Resource issues such as employment verification, overseeing all documentation of new employees, submission of new employee paperwork to payroll service, ordering background checks and updating personnel files.
Supervised Receptionist responsibilities; mentored as needed.
Composed various internal reports, as well as most professional correspondence, proofreading documents for content and grammatical accuracy.
Created client invoices for payment; processed funds initially when they came in – traced source and use/made ready for deposit, tracked payments from receipt throughout dispersal process.
o Member of research/organization team for corporate events; charged with researching locations, travel accommodations, hotel accommodations, local attractions/restaurants; also attended events as a hostess/intermediary.
Created professional presentations and marketing packages for conferences and tradeshows.
• Commercial Division Coordinator Feb. 2004 to Jun. 2009
o Maintained/updated a number of extensive nationwide contact databases through various software programs; continued connectivity with branch offices and lenders via weekly emails and newsletters.
o Facilitated bi-weekly training sessions with branch offices via conference calls.
o Researched and resolved customer questions/complaints.
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