740 Cold Springs Rd
Concord NC, 28025
704-701-6964
GERSHUNDA D. CUNNINGHAM
OBJECTIVE: To secure a challenging career-oriented position in the business industry where I can optimally utilize my medical and/or customer service skills to render quality service and assist a company to profitably meet or exceed established goals and objectives.
PROFESSIONAL EXPERIENCE:
Connextions, Concord, North Carolina
Telesales Agent- Sept 2011-Jan 2012, July 2012-present
-Took inbound calls from customers or agencies in effort to obtain the best health plan for consumers
-Obtained and examined all computer systems in order ensure the consumers needs were met satisfactory
-Consistently maintained quality customer service.
Cabarrus Mercy Clinic, Concord, North Carolina October 2005 – July 2008
Medical Assistant –
-Skillfully performed clinical administrative duties including scheduling patients, compiling state funded spreadsheet, doing insurance verification, and postings payments.
-Took X-rays, drew blood and processed in preparation to send to the lab and took venipunctures.
-Assisted the doctor with medical procedures.
AmeriCredit, Huntersville, North Carolina November 2001 – April 2004
Account Representative –
-Made inbound and outbound calls to customers or agencies in an effort to obtain or negotiate payments on past due accounts.
-Obtained and examined all computer systems in order to maintain contact with delinquent customers.
-Collaborated with supervisor and staff to ensure customers’ needs were met satisfactory.
-Consistently maintained quality customer service.
Southtrust Bank, Kannapolis, North Carolina June 2000 – October 2001
Teller -
-Greeted c...
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