RECORDS RETRIEVAL & CLINICAL DOCUMENTATION TECHNICIAN
I am a versatile professional with strong organizational skills and a keen ability to multitask a variety of challenges and responsibilities. I possess an extensive background in CMS, HIPAA & JCAHO Compliance affairs, including experience in audits, quality improvement process, utilization, and business operation.
Sales & Marketing
FOUNDATION SURGICAL HOSPITAL — HOUSTON, TX, FORMALLY UNIVERSITY GENERAL HOSPTIAL
Demonstrate strong knowledge of clinical documentation process, HIPAA, CMS Polices & Procedures, and Audits.
Supervisor Release of Information/HIM 08/2014 to 3/2017
Team building Supervisor, four direct reports, provides education, and cross training, to the departments staff in effort to improve department performance.
Solid Management skills oversee the administrative function, budgets, contracts, and manages and coordinates initiatives.
Prepared work schedules and managers staff time and attendance weekly for payroll, (Kronos maintains Master Schedule).
Recruiting process, assisted the human resource department in interviewing, hiring and training new employees.
Clinical Document Analysis
Develop, implements, reviews, and maintains standard operating procedure documentation, including worksheet, forms, labels, training documents.
Custodian of Electronic Health Record (EHR) and other electronic health record data collection systems associated with electronic health records responsibilities includes appearing in court, monitoring daily processes to ensure complete and accurate patient information.
Responsible for the improvement and accuracy of Medical Records according to PHI, HIPAA, JCAHO by 30%.
Produce medical reports, correspondence, records, patient-care information statistics, medical research, and administrative material.
Records Management Retrieval
Captured accurate volume of incoming request to ensure a 95% or greater customer retention.
Reviewed and edit transcribed reports or dictated material for spelling, grammar, clarity, consistency, and proper medical terminology and tracked database according to JCAHO policies.
Liaised with legal team, billing department, medical records, nurse case manager, and physicians to plan and prepare medical records, billing records, reports, and orders on handling of audits, chart reviews, medical reports.
Maintained the accuracy of Audits and RAC in the CMS Claims System by monitoring the performance of procedure codes.
Creates, implement, and performs comprehensive internal audits on a quarterly basis of the EHR system.
Developed and implemented an inventory system to efficiently process our collaborator’s monthly reports.
Experience Sales and Marketing include working closely with human resource to develop, plan marketing campaigns for recruitment. decreased employee turn-over rate by 25%.
Oversee the required documents for provider’s application and the re-credentialing process.
Efficiently process our credentialing packets for our monthly MEC board meeting.
PROFESSIONAL EXPERIENCE (CONTINUED)
EMCARE AT HOME STAFFING — HOUSTON, TX
Detailed oriented staffing coordinator.
Staffing Coordinator, 08/2012 to 08/2014
Organized and create schedules for all staff members and ensure that they work accordingly.
Created and maintain daily staffing reports to verify staff members’ work hours, time off and inconsistencies in work.
Reported any inconsistencies or open job positions to the human resource manager to ensure that hiring is done in time.
Assisted the human resource department in interviewing, hiring and training new employees.
Provided assistance in orienting new employees to the hospital, particularly in understanding and adhering to protocols...
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