Forest Hills, NY

Position Desired

Healthcare, Healthcare Administration, Healthcare Human Resources, Healthcare Management, Other Healthcare Administration, Human Resources, Management
Flushing, NY; Forest Hills, NY; Jamaica, NY; New York City, NY; Rego Park, NY


A multi-skilled professional with a superb track record of managing complex functional projects in various environments. Able to manage stakeholder expectations and willing to take full responsibility for the delivering of project objectives. Milen is an easy going individual who enjoys challenging and diverse roles and is confident working with technical experts from any industry. Presently looking to join a company that rewards effort and initiative, whilst at the same time providing plenty of progression and development opportunities to its employees.

EXPERIENCE Associate Project Manager 04/2016 to Present
Family Business, New York
 Collecting, tracking and evaluating current business and market trend data.
 Boosting company efficiency and customer satisfaction by streamlining or eliminating inefficient processes.
 Using HTML coding strategies to design dynamic email messages and tracking software to follow customer conversation rates, increasing email campaign efficiency.
 Planning key business operational mandates and policies, starting with defining customer demographic and target market.
 Developing effective organizational change management strategies adopting by key stakeholders and evangelizing across all departments.
 Reviewing reports to assess performance and identify areas for operational improvement.
 Documenting process flows and developed requirements for functional improvements and enhancements.
 Analyzing businesses of varying sizes to determine financial impact of potential investments and providing risk assessment.
 Reviewing company software and business programs to determine value and assess viability in live environment.
 Assessing business systems and processes, identifying areas for improvement to support future growth.
 Evaluating software development project plans and recommending adjustments.
 Identified inefficiencies in business processes and recommending improving policies.
 Identifying process boundaries and determining opportunities to automate processes and functions in order to streamline functionality and improve efficiency.
 Manipulating data using pivot tables, pivot charts ...

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