Detail-oriented, driven business and sales operations professional with 7+ years of experience. Seeking an opportunity to utilize my extensive background and vast knowledge in improving operational efficiency, contract management and providing administrative support.
SALES OPERATIONS COORDINATOR | AGILETHOUGHT | JANUARY 2019 - PRESENT
• Write and review sales proposals/statements of work/contracts for a global software development and consulting firm with more than $214 million in annual revenue.
• Coordinate and collaborate with internal teams (IT/Operations/Legal/Finance) for gathering responses for proposal/statement of work creation.
• Evaluate RFP requirements and create technical proposal for clients.
• Collaborate with sales team to increase CRM information accuracy and implemented new data
requirements that reduce sales tracking and reporting errors by 90%.
• Develop materials, standard operating procedures and facilitate training of new sales employees on sales and company policies, utilizing Dynamics CRM, network shared folders and Microsoft Outlook.
• Deliver administrative support to the Sales Operations Manager, SVP of Business Development, CRO and COO compiling sales report for distribution to the executive team.
SALES ASSISTANT | AGILETHOUGHT | APRIL 2016 – JANUARY 2019
• Assist with proposal/SOW development, sales operations processes and presentation development.
• Process contracts/agreements and maintain records.
• Create and maintain client/opportunity information in Microsoft Dynamics CRM as directed by Sales Operations Manager, VP of Business Development, Business Development Managers and Client Executives.
STAFFING MANAGER | ALL MEDICAL PERSONNEL | MAY 2014 – APRIL 2016
• Responsible for sourcing, recruiting, interviewing, screening, and testing applicants to determine their skill set and job placement opportunities.
• Researched highly technical job responsibilities and credentialing to effectively communicate with professionals in the field.
• Developed and maintain relationships with current and prospective clients to promote growth in the Midwest region.
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