Riverdale, GA

Position Desired


Innovative, ambitious, highly disciplined, and versatile professional with admirable career achievements and success
Experienced in establishing working partnerships with healthcare professionals

 Proficient in Microsoft Office Suite
 Diverse background in healthcare management and IT systems
 Profound experience with industry standard healthcare software, EHR’s, and SAAS
 Extensive knowledge of EPIC Systems, Clindoc, CPOE, and Service Desk
 Strong understanding of EPIC roles
 Exceptional competence in establishing and achieving personal and business goals
 Strong sense of identifying and capturing opportunities based on abilities to evaluate motivations
 Clearly articulate, personable, and professional with well-defined presentation skills
 Advanced understanding of managed care and quality metrics
 Dedicated, self-driven, focused, and results oriented; always one step ahead of the challenge
 Accountable for personal growth and marketing of professional services
 Possess strong understanding of the pharmaceutical marketplace
 Possess expansive knowledge of medications and their uses
 Excellent interpersonal and relationship building skills
Professional Experience:
A1 Unlimited Consulting
Atlanta, GA
EHR Consultant March 2020-Current
 Client success management
 Ensure smooth transition to EPIC platform
 Provide EPIC product function, design, build, and testing expertise
 Ensure appropriate documentation, follow-up, workflows, and configuration clarifications are completed
 Provide clinical training for end users
 Provide post-sales support to customers and users
 Manage baseline assessment/data gathering of materials to assist with strategy development for consultants
 Develop and maintain application specific training materials and curriculum
 Epic Go-Live ATE Support
Recent Engagements/Assignments
• October 2021-Epic ATE Provider Support ClinDoc/CPOE, Trinity Health, Columbus, OH
• March 2021- Epic ATE ClinDoc/ Brown and Toland Physicians, San Francisco, CA
• December 2020- Epic ATE ClinDoc/CPOE/ Catholic Health Systems, Buffalo, NY
• March 2020- Epic ATE ClinDoc/Orders/ Texas Health, Arlington, TX
Curant Healthcare,
Smyrna, GA
Patient Enrollment Specialist/Clinical Quality Assurance Specialist April 2019-July 2020
 Support a network of cross-functional workgroups, including Health & Productivity, Clinical, Data/Analytics, Pharmacy, and Client Services
 Outreach patients to enroll them into care management/medication management
 Communicate with pharmacists and nurses to ensure accurate patient information and safety
 Meet specified quotas and enrollments
 Dictate patient medication history and verify history for accurateness and possible drug interactions and/or duplicate therapies
 Organize, analyze, and interpret data across service lines/initiatives (medical and pharmacy) to identify errors and opportunities for improvement
 Monitor nurse and pharmacist phone calls to ensure proper protocol
 Document patient EMR with appropriate call and health related information
 Verify accurateness of patient information, pharmacist and nurse documentation in database
 Support execution of client-specific policies, including, tobacco, physical activity, and nutrition with a focus on chronic condition prevention and management
 Schedule patients to speak with nurses and/or pharmacists via MS Outlook Calendars
M&S Services,
Fayetteville, GA
Account Manager/Outside Sales Representative March 2016-March 2019
 Distribute marketing and promotional materials to acquire new service clients
 Manage sales territory
 Recruit, screen, and qualify applicants
 Maintain specified number of participants dependent on state regulations, individuals’ disabilities, and facilities accessibility
 Manage client files to ensure proper state guidelines, policies, and procedures are followed
 Manage client accounts to ensure accurate billing, receiving, and distribution of state allocated funds
 Forge strong relationships with state officials and family members to promote proper care of clients
 Care for mentally disabled individuals
 Manage strategic objectives and efficiently track the achievement of clients daily, weekly, and monthly goals
Target Pharmacy,
Atlanta, GA
Lead Pharmacy Technician/Supervisor ...

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