Kalamazoo, MI

Position Desired

Healthcare, Healthcare Administration, Healthcare Administrative & Clerical, Healthcare Customer Service, Healthcare Facility Management, Other Healthcare Administration, Wellness
Anywhere in MI


Western Michigan University
Major: Interdisciplinary Heath Services
Minor: Mandarin
GPA: 3.26
Employment History

Eligibility Specialist, State of Michigan November 2021-Present
• Build and maintain rapport with over 455 clients and their families
• Conduct interviews with clients to determine eligibility for state programs, resulting in more accurate benefit issuance for the State of Michigan
• Efficiently managing time to process redeterminations, applications and case changes, resulting in less overdue cases and maintaining proper workflow
• Increased client understanding of policy and procedures by accurately and thoroughly addressing all questions and concerns in a timely manner

Medical Assistant, Bronson ProHealth October 2017- November 2021
• Contributed to overall Bronson employee health by administering annual vaccines and TB tests
• Perform blood draws and order lab tests accurately to decrease medical waste
• Take vitals, urine specimens, audiometry tests and breath alcohol tests and return results to employers timely
• Made detailed entries into electronic medical records to contribute to patients receiving high quality care

US Navy, Corpsman (Rank: E5) September 2013-May 2021
• Ensure sailors take physical fitness tests in a hazard free environment, resulting in no medical emergencies
• Provide vaccines and blood draws to NOSC personnel, maintaining a NOSC medical readiness of 80%
• Assisted in providing over 500 people in an underserved community high quality dental care (August 2016)
• Joined the US Navy’s response to the COVID-19 pandemic working at the Javits Center in New York, New York (April 2020-May 2020)

Login or Register to view the full resume.