Madison, WI

Position Desired

Customer Service, Healthcare, Management, Nonprofit, Other, Retail, Social Work
Madison, WI


Dynamic and innovative professional with non-profit and for-profit management experience seeking a transitional role with a diverse and purpose oriented organization. Demonstrated record of empowering
individuals, cultivating leadership capacity, managing multiple projects, and developing individualized solutions to complex problems.
Property Manager
T.R. McKenzie, Inc. - Madison, WI
September 2022 to October 2023
Manage a diverse portfolio of 500 residential units and maintain positive working relationships with 750 residents to ensure high occupancy rates, tenant satisfaction, and increased tenant retention.
Collaborate with property owners and leadership team to develop and implement strategic plans for property improvement and expansion, resulting in increased property values.
Conduct regular property inspections and maintenance assessments, ensuring properties were well-maintained and in full compliance with local, state, and federal regulations.
Serve as initial contact to assist residents and vendors via in person, phone, email, and mail to schedule services such as maintenance, assessments, inspections, etc. and manage their inquiries, questions, grievances, complaints, and other matters with low to moderate complexity.
Home Coordinator and End of Life Caregiver
Private Family - Madison, WI
July 2022 to December 2022
Collaborate with the client's family, healthcare team, and hospice providers to ensure a holistic approach to end-of-life care through detailed record keeping of the client's condition, medical treatments, and emotional responses.
Compassionately provide care and emotional support to a client in the end-of-life stage, ensuring their comfort, and assisting with daily living activities; such as dressing, cooking, cleaning, shopping, and mobility, while respecting their individual needs and preferences.
Create a warm and supportive environment, offering companionship and active listening to address the client's emotional and psychological needs.
Development and Outreach Director
Wil-Mar Neighborhood Center - Madison, WI
January 2020 to January 2021
Develop and maintain the company's corporate image and identity, which includes the use of logos and signage.
Direct activities of external agencies, establishments and departments that develop and implement communication strategies and information programs.
Establish and maintain effective working relationships with clients, government officials, and media representatives and use these relationships to develop new business opportunities.
Establish goals for soliciting funds, develop policies for collection and safeguarding of contributions, and coordinate disbursement of funds.
Evaluate advertising and promotion programs for compatibility with public relations efforts. • Facilitate consumer relations, or the relationship between parts of the company such as the managers and employees, or different branch offices.
Formulate policies and procedures related to public information programs, working with public relations executives.
Identify main client groups and audiences, determine the best way to communicate publicity information to them, and develop and implement a...

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